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sales & cancellation policy

GENERAL TERMS & CONDITIONS

Should you wish to book your stay with us, you can do so by clicking „RESERVE“ button on our website or by contacting our Reservations Team at e-mail: reservations@royaldubrovnik.com or at +385 20 440 122.

BEST AVAILABLE REGULAR RATE

  • Full payment will be done at the hotel.
  • Cancellation will be accepted free of charge up to 24 hours prior to arrival.
  • In the case of cancellation outside of the cancellation policy or no show, your credit card will be charged for the full reservation amount.
  • For shortened stay, the same conditions as for no-show will be applied

sales policy

We thank you for your reservation. Please take note of our sales policy:
  • Check-in time is after 15:00 on arrival day.
  • Check-out time is before 11:00 on departure day.
  • Note that children aged 12 and older are charged the adult rate. Please include them in the number of adults.
  • Valid credit card required as your reservation guarantee.
  • Should you wish to modify or cancel a confirmed reservation, you can do it online, subject to the Cancellation policy.
  • The final accounts settlement is due at check-out.
  • City tax (applicable, charges may vary) is not included in the price.
  • The reservations may be cancelled free of charge up to 1 day before the arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
  • Please do not hesitate to contact our reservation office at the following e-mail address: reservations@royaldubrovnik.com for any additional info.
  • Hotel reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.

ROYAL EXPERIENCE RATE

Royal Experience is the exclusive online rate available only on Royal website with perks such as complimentary bottle of water and home made sweets upon arrival.

cancellation policy

  • The reservation will be held until 24:00, on arrival date
  • Free cancellation 24 hours prior to arrival.
  • In case of no show, we will apply a cancellation fee of 100,00 % of reservation value.
  • In case of cancellation 1-0 days before arrival , we charge a cancellation fee of 100.00% of the reservation value.
  • For shortened stay, the same conditions as for no-show will be applied

sales policy

We thank you for your reservation. Please take note of our sales policy:

  • Check-in time is after 15:00 on arrival day.
  • Check-out time is before 11:00 on departure day.
  • Note that children aged 12 and older are charged the adult rate. Please include them in the number of adults.
  • Valid credit card required as your reservation guarantee.
  • Should you wish to modify or cancel a confirmed reservation, you can do it online, subject to the Cancellation policy.
  • The final accounts settlement is due at check-out.
  • City tax (applicable, charges may vary) is not included in the price.
  • The reservations may be cancelled free of charge up to 1 day before the arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
  • Please do not hesitate to contact our reservation office at the following e-mail address: reservations@royaldubrovnik.com for any additional info.
  • Hotel reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.
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Dubrovnik old Town

4.9 km

to cable car

4.9 km

DUBROVNIK Airport (DBV)

24 km

Distance to Beach

5 M

Lapad Bay boardwalk

900 M

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